Privacy Policy

1. Data controller

The data controller responsible for personal data processed in connection with the Site is:

2. Scope

This policy applies to information we process through the Site (for example, when you browse pages, use our contact details, or send us an email). If you enter into a separate commercial agreement with us, additional or different terms may apply to personal data processed under that engagement; we will provide or refer to those terms where relevant.

3. Personal data we collect

Depending on how you interact with us, we may process the following categories of personal data:

• Contact and communication data: name, email address, telephone number, job title, company name, and the content of messages you send when you email us or otherwise contact us.
• Technical and usage data: IP address, browser type and version, device type, operating system, referring URLs, pages viewed, and approximate location derived from IP (typically at country or region level).
• Cookies and similar technologies: information collected through cookies, pixels, or similar tools where you have consented or where permitted by law — see Section 6.

We do not use the Site to knowingly collect special categories of personal data (such as health data) or data about children.

4. How and why we use your data (legal bases)

We process personal data only where we have a valid legal basis under the GDPR. These include:

• Legitimate interests (Article 6(1)(f) GDPR): operating, securing, and improving the Site; analysing aggregated usage; responding to enquiries; and protecting our business, users, and systems against fraud or misuse. Where required, we balance these interests against your rights.
• Performance of a contract or pre-contractual steps (Article 6(1)(b)): where you request information or services and we need your details to respond or to prepare an agreement.
• Consent (Article 6(1)(a)): where we rely on consent — for example, for non-essential cookies or certain marketing communications — you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
• Legal obligation (Article 6(1)(c)): where we must process data to comply with applicable law or regulatory requests.

5. Cookies and similar technologies

We may use cookies and similar technologies to remember preferences, understand how the Site is used, and (where applicable) measure campaign effectiveness. Essential cookies may be strictly necessary for the Site to function. Where we use analytics or marketing cookies that are not strictly necessary, we will request your consent where required by law.

You can control cookies through your browser settings and, where we deploy a consent tool, through the choices presented in the banner or preference centre. Blocking some cookies may affect Site functionality.

6. Recipients and international transfers

We may share personal data with:

• Service providers who assist us with hosting, IT security, email delivery, analytics, or similar functions, acting on our instructions and subject to appropriate contractual safeguards.
• Professional advisers (such as lawyers or accountants) where necessary.
• Authorities when required by law or to protect our rights and the safety of others.

If we transfer personal data outside the European Economic Area, we will ensure appropriate safeguards apply (for example, Standard Contractual Clauses approved by the European Commission) unless an adequacy decision or another derogation applies.

7. Retention

We keep personal data only for as long as necessary for the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. Retention periods vary depending on the nature of the data and our relationship with you; for example, business correspondence may be retained for a number of years in line with limitation periods and operational needs.

8. Security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure; we encourage you to use secure channels when sending sensitive information.

9. Your rights

Under the GDPR, you may have the following rights in respect of your personal data, subject to conditions and exemptions:

• Right of access
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restriction of processing
• Right to data portability
• Right to object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent where processing is consent-based
• Right to lodge a complaint with a supervisory authority

To exercise these rights, contact us at support@clickforge.agency. We may need to verify your identity before responding.

10. Supervisory authority

If you are in the EEA, you have the right to lodge a complaint with a data protection authority. In Malta, the supervisory authority is the Office of the Information and Data Protection Commissioner (IDPC). Contact details are available at idpc.org.mt.

11. Children

The Site is not directed at individuals under 18 years of age (or the age of digital consent in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us and we will take steps to delete it.

12. Third-party websites

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing personal data.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will be revised when changes are material. We encourage you to review this page periodically. Continued use of the Site after changes constitutes acceptance of the updated policy where permitted by law.

14. Contact

For any questions about this Privacy Policy or our processing of personal data, please contact us at support@clickforge.agency or write to the postal address above.